Transforming manual processes into efficient, automated workflows
The Problem: Manual Bottleneck in Order Confirmation
At the laboratory supply center where I worked, over 80 orders are processed daily. Each order requires manually uploading signed delivery orders to our system for account charging. This repetitive, error-prone task consumed approximately 3.5 hours daily for administrative staff, impacting efficiency and billing accuracy.
My Solution
Intelligent Document Automation
I developed a Python-based automation solution to streamline this critical process. Leveraging Optical Character Recognition (OCR), Selenium for web automation, and Pandas for data management, this script transforms a tedious manual workflow into a rapid, accurate operation.
Key Features:
Smart Document Processing: OCR scans physical delivery orders, and custom logic ensures 99% accuracy in renaming documents with correct order numbers.
Automated System Interaction: The script automatically navigates our internal system, finds the relevant order page, and uploads the corresponding delivery order.
Proactive Error Handling: It identifies and skips problematic orders, ensuring only valid transactions proceed.
Comprehensive Logging: The script meticulously logs every step of the process into a detailed Excel file for transparency and debugging.
User-Friendly Deployment: Packaged as a standalone program, it runs on local computers without any pre-installation.
Python
Selenium
Pandas
OCR
Logging
Impact: Significant Time & Efficiency Gains
This automation delivered substantial improvements, directly impacting productivity and operational costs:
92% Time Savings: Processing 60-70 orders now takes just 15 minutes, down from 3.5 hours. This frees up nearly half a day for administrative staff.
99% Accuracy: Drastically reduced manual corrections and re-uploads, leading to cleaner data and fewer billing discrepancies.
Improved Data Integrity: Automated checks minimize downstream errors, ensuring reliable order confirmation.
Enhanced Productivity: Eliminates a repetitive task, boosting team efficiency and job satisfaction.
